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CISWA Workshop: “International Education Overview

Callum Cowell

Director of UWA Centre for English Language Teaching (CELT), UWA International Study Tours and UWA Language Testing Centre.

Amanda Fritz

Director of International Programs, Anglican Schools Commission International

The workshop

This workshop is ideal for staff who are new to the international education sector to understand more fully the place of the sector in Australia’s education and industry settings as well as gain more specific knowledge to help them better understand key aspects of a very complex sector:

  1. Brief History of International Education.
  2. Snapshot of the International Education Sector Today. How big is it?
  3. What Does International Education Mean to Institutions/Governments/Employers/General Public?
  4. International Student Recruitment: Processes and Stakeholders.
  5. Working with Agents and Agent Management.
  6. Cross Cultural Communication Fostering an International Ethos.
  7. The International Student Experience, Expectations and Reality.
  8. Compliance: Getting It Right – Recruitment, Admissions, Student Management and Reporting (including Managing Under 18s) and the Legislative and Business Risks of Getting it Wrong.
  9. Q & A

Aside from gaining knowledge, new staff will have a chance to develop a network of like
individuals from a variety of institutions which will sustain them in their professional positions.

About the presenters

Callum Cowell

Callum took up his appointment as Director – Centre for English Language Teaching at The University of Western Australia (UWA) in October 2014. Callum has worked extensively in International Higher Education & Training both in Australia and abroad. Prior to joining UWA, he was Director of International Student Recruitment for Western Australian Government Schools and TAFE Institutes (Education & Training International).

Before joining the WA Government in 2011, Callum spent eight years at Edith Cowan University (ECU). While at ECU he held positions of Regional Marketing Manager and then Head of International Marketing for 6 years.

Callum worked as an English Lecturer in the Humanities Faculty of Sapporo Gukuin University(Japan) from 1995-1999 along with other sessional teaching roles at Senshu University and Sapporo Kokusai University. Prior to working in International Education and Training, Callum’s early career was as a Dancer and Choreographer.

Callum holds a Bachelor of Education degree from Deakin University (formerly Victoria College – Rusden) and also undertook his postgraduate studies in Business and Tourism at Monash University.

Amanda Fritz

Amanda has over 16 years experience working with International students. This has primarily involved working in Overseas Student Health Cover as the National Manager and WA State Manager for Allianz Global Assistance (formerly Worldcare Assist), and six years in Homestay Management with the Australian Homestay Network (AHN).

She has founded and managed AHN operations in WA and was also the Chief Executive Officer of AHN Australia, who is the licensed manager for the Australian Homestay Network in WA, SA, NSW, NT and Qld. Amanda worked as part of the global Partnered Allianz Global Education (PAGE) team with Allianz Global Assistance in 2015, which helped to promote quality services to International students and promote Australia as a destination of choice for student mobility.

In 2016, Amanda took a position managing the International Programs for the Anglican Schools Commission, which represents 14 independent co-educational secondary schools across Australia.

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